Product Turnaround Time
A few notes about production and delivery times:
Our regular production work week is Monday through Friday. We are closed Saturday and Sunday and also legal holidays.
We try to manufacture and ship accountability tag orders within two working days from receipt of your order.
All other custom orders, including axe plaques, are usually shipped within ten business days.
We attempt to ship in-stock, non-personalized products within 48 hours.
Any product requiring custom artwork takes additional time to complete.
Please allow a minimum of three weeks for most badges and insignia.
If you absolutely need to get a product sooner than it's listed turnaround time, contact us. Rush orders require approval and incur an additional charge of 10% (minimum $10). In addition, if you need us to ship an item out within one or two business days, we will need to add 50% to the shipping cost in addition to the 10% increase of the order price, as shipping costs may be much higher.
If you are requesting new artwork on your order and also need it to ship within 5 days, there will be a 50% increase in the artwork charge from $60 to $90.
Eagle Engraving, Inc. ships via UPS and Priority Mail. Overnight delivery may be possible on some products for an additional charge.